Free Resources on Promoting Language Access in Healthcare
Summary
The Health Resources and Services Administration (HRSA) Office of Civil Rights, Diversity, and Inclusion (OCRDI) works to support HRSA award recipients into compliance with their federal civil rights obligations through technical assistance, one-on-one consultations, and the publication of informational resources. Due to a high number of questions from HRSA award recipients on this front, OCRDI is publishing a list of trainings and informational resources focused on promoting language access specifically in healthcare, available to the public at no cost. This list will be routinely monitored and updated.
Note: These resources are not endorsed by HRSA nor should they be used to determine legal compliance. They are listed to assist HRSA award recipients (including healthcare workers) in ensuring that their programs, activities and services are accessible to individuals with limited English proficiency (LEP).
Relevant Legal Authorities
Federal civil rights laws applicable to language access obligations for HRSA award recipients include:
Free Trainings and Webinars
| Title of Training |
Description |
Organization |
Intended Audience |
Length of
Training |
Date of Creation |
| Title VI of the Civil Rights Act of 1964: Implications for Persons who are limited English Proficient |
Training developed for grantees of the Office of Refugee Resettlement, which provides an overview of the requirements of Title VI of the Civil Rights Act to support people who do not use English as their primary language. |
HHS, Administration for Children and Families, Office of Refugee Resettlement in collaboration with the HHS Office for Civil Rights |
Any organization that receives federal financial assistance and is required to comply with Title VI of the Civil Rights Act. |
24-
minute video |
November 1, 2010 |
Free Informational Resources
| Title of Resource |
Description |
Organization |
Intended
Audience |
Type of
Resource |
Date of
Creation |
| Language Access Plan Worksheet |
This document serves as a template for healthcare organizations to draft a plan regarding the provision of accessible programs, services, and activities for patients with limited English proficiency.
|
HRSA/OCRDI |
HRSA award recipients |
Worksheet |
2020 |
| Written Translation of Vital Documents Fact Sheet |
This document helps identify what documents are considered “vital” for purposes of translating written materials.
|
HRSA/OCRDI |
HRSA award recipients |
Fact Sheet |
2020 |
| Federal LEP Data Resources Fact Sheet |
This document provides HRSA award recipients with reliable data sources to determine the number or proportion of people with limited English proficiency served or encountered by their programs.
|
HRSA/OCRDI |
HRSA award recipients |
Fact Sheet |
2020 |
| Guide to Developing a Language Access Plan |
This guide identifies ways that providers can assess their programs and develop language access plans to ensure LEP individuals have meaningful access to their programs.
|
CMS |
Healthcare providers and organizations |
11-page guide |
N/A |
| Language Services Resource Guide for Health Care Providers |
This guide covers basic information about providing language services, including interpreter and translator associations and agencies, training programs, assessment tools, and other materials. |
The National Health Law Program |
Health care providers, administrators, interpreters, and translators |
186-page guide |
October 2006 |
